About Us
At Water Damage Restoration Chicago, we are more than a restoration company—we are your neighbors. With deep roots in the city, we’ve built our business around the unique needs of Chicago residents and business owners. From Wicker Park to the South Side, our team has responded to every type of water-related disaster imaginable. We know the challenges our city faces: rapid freeze-thaw cycles, aging water systems, and unexpected storm surges from Lake Michigan. That’s why we’re always ready—day or night—with expert solutions tailored to the local environment.
Expert Team With
Locally Owned & Operated
Customer Satisfaction Guaranteed
Our Mission
At Water Damage Restoration Chicago our mission is built around one simple promise: respond fast, restore fully, and treat every client like family. In times of crisis, you deserve a team that not only knows what to do but truly cares about your peace of mind. We don’t believe in one-size-fits-all fixes. Instead, we bring a thoughtful, detailed approach to every job—whether it’s a small residential leak or large-scale commercial water intrusion. Every action we take is centered around safety, transparency, and quality workmanship.
Real Experts, Real Experience
Water damage is a complex issue that requires professional expertise, not guesswork. Our team is made up of IICRC-certified water damage specialists, moisture control technicians, and mold remediation experts who undergo continuous training. Many of our team members have over a decade of hands-on experience in Chicago and the surrounding areas. We understand how water moves through multi-unit buildings, historic brownstones, and contemporary commercial spaces—and we use that knowledge to protect your property from further damage.
We invest in the latest restoration technology, including infrared moisture detection, industrial-grade dehumidifiers, and high-velocity air movers. But we never let equipment replace judgment. Every job is led by experienced professionals who know how to assess damage thoroughly and restore with precision.
Complete, Start-to-Finish Restoration
Unlike companies that only handle part of the job, we manage every phase of your water damage recovery process. From the moment we arrive, we take immediate action with emergency water extraction to stop the damage from spreading. Once the water is removed, we shift into structural drying and dehumidification, using commercial-grade equipment to prevent mold growth and moisture-related issues.
If mold has already started to form—or if there’s a high risk—we conduct thorough inspections and implement complete remediation procedures to ensure your indoor environment is safe and healthy. We also clean, sanitize, and deodorize all affected surfaces, eliminating odors and pathogens caused by standing water.
And we don’t stop at cleanup. If your walls, floors, or ceilings need to be rebuilt, our team is equipped to handle the full reconstruction process. From water removal to final repairs, everything is done under one roof with one point of contact. You never have to juggle multiple vendors or wonder who’s responsible for what. We keep you informed throughout the entire process and ensure every detail is completed with care, speed, and precision.
Our Commitment to Chicago
We’re not just in Chicago—we’re part of Chicago. Our team has helped restore churches in Bronzeville, retail shops in River North, and family homes across every side of the city. We take pride in building long-term relationships with our clients and supporting the neighborhoods we serve. Whether it’s during a city-wide flood event or a single pipe burst in January, we show up with professionalism, compassion, and a genuine commitment to your well-being.
When we say we care—it’s not a slogan, it’s a culture. Our reputation has been built on word-of-mouth, repeat customers, and consistent five-star reviews from homeowners and businesses that trust us time and time again.
Our Services
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Frequently Asked Questions
What sets us apart is our deep local expertise, rapid emergency response, and commitment to full-service solutions. At Water Damage Restoration Chicago, we’re not just familiar with the general challenges of water damage—we understand the specific problems homeowners and business owners face in Chicago. From historic buildings with delicate infrastructure to modern high-rises with complex plumbing, we’ve restored it all. Every member of our team is certified, highly trained, and focused on treating each property with personalized care, not just as another job. Our start-to-finish approach means we handle everything—extraction, drying, mold remediation, sanitization, and repairs—so our clients don’t have to deal with multiple contractors.
Our emergency response team is available 24/7, and in most cases, we can arrive on-site in under an hour. Time is critical when it comes to water damage. The longer water sits, the more extensive and expensive the damage becomes. We are strategically positioned throughout Chicago to reach neighborhoods quickly—from Logan Square to Hyde Park, the Loop to the suburbs—ensuring we minimize damage and begin restoration as soon as possible. Our emergency water extraction services are designed for speed, safety, and effectiveness.
Yes, and we do more than just submit paperwork. At Water Damage Restoration Chicago, we work directly with your insurance provider to document all damage, create detailed estimates, and ensure the claims process moves forward smoothly. We’ve handled claims with nearly every major insurance company in Illinois and are familiar with what’s needed for fast approval. Whether it’s water damage caused by burst pipes, appliance leaks, or storm-related flooding, our team acts as your advocate to help maximize your coverage and reduce out-of-pocket costs.
Absolutely. Safety is one of our core priorities. We only use professional-grade drying, cleaning, and sanitizing products that meet health and safety standards. If we’re working in a home with children, pets, or individuals with health concerns, we’ll tailor our approach to minimize exposure to any irritants. In mold remediation cases, we use HEPA filtration systems and containment methods to prevent spores from spreading into other parts of the home. We’re committed to restoring your property in a way that’s clean, healthy, and truly livable again.
Yes, we have extensive experience in restoring water-damaged homes, apartments, condos, and a wide range of commercial properties—including offices, restaurants, schools, retail spaces, and warehouses. Our team understands the urgency of getting businesses back up and running, which is why we offer flexible scheduling, overnight work, and fast-track drying processes when needed. Whether you’re a homeowner or a property manager, we bring the same level of professionalism, attention to detail, and commitment to quality on every project.
Ready When You Need Us
Water damage rarely happens when it’s convenient. That’s why our emergency response team is on-call 24 hours a day, 7 days a week, 365 days a year. Whether it’s 2 p.m. or 2 a.m., we’re prepared to dispatch experienced technicians within minutes. We know time is critical. The sooner we begin the extraction and drying process, the more we can save—and the fewer long-term problems you’ll face.
You can rely on us to answer when it matters most.